Netgear users take the aid of the mobile application named the Netgear router app or the Nighthawk app as an alternative to routerlogin net. But, there seems no point in using the app when it denies working. Is the Nighthawk mobile application also not working for you? If yes, then you are on the correct write-up. Here, we have rounded up a few solutions using which you will again be able to manage your home network using the mobile application. Keep reading.
Why You Are Not Able to Use Nighthawk Application?
Although there are multiple reasons due to which the Nighthawk router application does not work, the outdated version of the app remains the number one reason. So, you are required to go to the application store of your mobile phone depending upon its operating system. After reaching there, verify if a new version of the router’s mobile application is available. If there is any, you are required to get it installed at that very instant.
But, remember not to halt the installation process by switching off the phone to minimize the installation window. You are required to be patient to get success through the update process. Now, see if you can use the router app. In case you still have nothing in hand, consider checking out the next section for the troubleshooting techniques.
Solved: Netgear Nighthawk Mobile App Not Working
- Connect to the Router’s Network
To get the Netgear Nighthawk app to work, you need to make sure that the mobile phone is connected to the WiFi network of your router only. You won’t be able to use the app if you are using the cellular data. Apart from this, make sure that you have not enabled the cellular data as well as the WiFi option on the mobile phone. It is because in this case, the mobile phone will try to drift toward the best available network.
- Update the Mobile Phone
Sometimes, a mobile application freezes while working when there is an update available for your mobile phone. So, there is a high possibility that you are not able to use the Nighthawk WiFi router app because of an available software update for the mobile phone. Therefore, consider moving to the Settings section of the mobile phone and checking whether an update is available. If yes, install it right away!
- Clear the App’s Cache
The cache stored on the app can also be a responsible cause behind its non-working status. Maybe you have also become a victim of the same. Thus, you are required to erase the application’s cache in order to fix the issue. To do so, move to the Settings section of your mobile phone, locate the Nighthawk app and select the Erase Cache option. The cache will get deleted in a few moments.
- Restart the Mobile Phone
There may be a case that your mobile phone is dealing with technical glitches due to which you are facing issues using the Nighthawk WiFi router app. The well-known solution to get rid of technical glitches is restarting. Thus, you are required to power down the mobile phone by long pressing the Power button and selecting the Restart option appearing on the screen. Let your mobile phone restart and check if the app has started working for you now. If not, the next hack can be given a shot.
- Uninstall the App and Re-install It
The next thing you are required to do is uninstall the Nighthawk router application. Maybe the app has not been installed properly on your mobile phone due to which it is not able to work properly. Thus, press the app icon now and select the Uninstall button. Once the app gets uninstalled, you can install it again either via the application store of the mobile device or the nighthawk-app.com URL.
To Sum Up
Now, we are wrapping up the post aimed to fix the Netgear Nighthawk app not working issue. We hope that you will be able to fix the problem easily. Apart from this, always stay in the range of the router.